Smarter business. Simpler solutions.

Less Work.
Less Stress.
More Profit.

Running a business is hard enough. We help you find what's costing you time, losing you opportunities or creating unnecessary work — then build practical solutions to put it right.

Tell Us What's Slowing You Down →Try Our AI Voice Assistant ↗
How we help

Real solutions for real business challenges.

No unnecessary technology. Just better ways of working.

↗

Make More From the Business You Already Have

Improve follow-up, recover missed enquiries and make more of the customers and opportunities already coming your way.

◷

Get Your Time Back

Reduce repetitive tasks, manual chasing and the admin that takes your attention away from the work that matters.

⚙

Make Your Business Run Better

Streamline processes, improve communication and create simpler systems that work together.

Our process

A simple, straightforward approach.

We start with your business problem, not a product catalogue.

1

Understand Your Business

We learn how you work, what's frustrating you and where the biggest opportunities for improvement might be.

2

Design a Practical Solution

We recommend a sensible approach and explain the scope and cost before any work begins.

3

Implement and Improve

We build and set up the solution, then provide the support agreed for your business.

Why Valor Digital

A practical partner, not just another software provider.

Direct conversations, straightforward advice and solutions built around what you need.

Personal Service

Speak directly with the person working on your solution.

Commercial Focus

We look for improvements that have a real purpose.

No Jargon

Clear recommendations without the technical sales pitch.

Tailored Delivery

We work with your existing processes wherever practical.

Let's have a conversation

What's slowing your business down?

Tell us what's taking too much time, creating frustration or getting in the way of growth. We'll explore whether there's a practical way to improve it.

No pressure. No pre-selected package.

hello@valordigital.co.ukCall or try our AI voice assistant: 07462 418594Prefer to book a conversation? Choose a time →

Legal

Privacy Policy

Last updated: July 2026

Valor Digital ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect information you provide when using our website or services.

1. Who We Are

Valor Digital is a trading name of David Queen (sole trader), based at 58 Bowton Road, Kinross, KY13 8EH, Scotland. We are registered with the Information Commissioner's Office (ICO), registration reference ZC187199. Contact: hello@valordigital.co.uk | 07368 117246

2. What Data We Collect

When you complete our contact form, we collect: your name, business name, email address, phone number, industry type, and any message you provide. We do not collect payment card data directly — payments are processed securely via Stripe.

3. How We Use Your Data

We use your data to: respond to your enquiry, provide our services, send service-related communications, and improve our business. We do not sell your data to third parties. We do not use your data for unsolicited marketing without your consent.

4. Legal Basis for Processing

We process your data on the basis of: (a) your consent given when submitting the contact form, (b) contract performance where we are providing services to you, and (c) legitimate interests in running and improving our business.

5. How Long We Keep Your Data

Enquiry data is retained for 12 months. Client data is retained for the duration of the contract plus 6 years for legal and accounting purposes, in line with UK law.

6. Your Rights

Under UK GDPR you have the right to: access your data, correct inaccurate data, request deletion, withdraw consent at any time, and lodge a complaint with the ICO (ico.org.uk). To exercise any right, contact us at hello@valordigital.co.uk.

7. Third Parties

We use GoHighLevel (CRM, automation, and website widgets — including our booking calendar, contact form, and live chat) and Stripe (payment processing) as data processors. Both process data under their own standard Data Processing Agreements, which we are bound by as customers of their platforms. Where a processor stores or transfers data outside the UK/EEA, that transfer is covered by the safeguards set out in their standard terms, in line with UK GDPR.

8. Cookies

This website uses a small number of strictly necessary and functional cookies, set by our booking calendar, contact form, and live chat widget (provided by GoHighLevel), to make those features work correctly. We do not currently use analytics or advertising cookies. Full details of every cookie we use, why, and how to control them are set out in our Cookie Policy.

9. Contact

10. International Clients & US Privacy

Valor Digital welcomes clients and contacts based outside the UK. For individuals based in the United States, we process your data in accordance with applicable US federal and state privacy law, including the California Consumer Privacy Act (CCPA) where applicable. US-based individuals may contact us at hello@valordigital.co.uk to exercise any rights available under applicable US state privacy law, including the right to know what personal data we hold, the right to request deletion, and the right to opt out of any sale of personal data (we do not sell personal data). All marketing communications include a clear opt-out option. If you no longer wish to receive communications from us, reply STOP to any SMS or use the unsubscribe link in any email.

For any privacy-related queries contact: hello@valordigital.co.uk — Valor Digital (David Queen), 58 Bowton Road, Kinross, KY13 8EH, Scotland, UK.

Terms & Conditions

Last updated: July 2026

1. Agreement

Valor Digital is a trading name of David Queen (sole trader), based at 58 Bowton Road, Kinross, KY13 8EH, Scotland. By engaging Valor Digital for services, you agree to these Terms & Conditions. These terms form the basis of any contract between Valor Digital and the client.

2. Services

Valor Digital provides business automation systems, AI tools, website builds, and related digital services as agreed at the point of engagement. The specific services delivered are confirmed in writing prior to commencement.

3. Payment

Monthly retainer fees are billed in advance. Payment is due on the agreed date each month. Invoices not paid within 14 days may result in suspension of services. We reserve the right to charge statutory interest on overdue amounts under the Late Payment of Commercial Debts Act 1998.

4. Limited Time Pricing

Clients who sign up while a limited-time rate is advertised on our website are locked into that price for the lifetime of their subscription, provided payments remain current. This guarantee is void if the subscription lapses or is cancelled.

5. Cancellation

Either party may cancel with 30 days written notice to hello@valordigital.co.uk. No refunds are issued for the current billing period. On cancellation, client data held within Valor Digital systems will be exported and made available for 30 days before deletion.

6. Client Responsibilities

The client is responsible for providing accurate business information, responding to onboarding requests promptly, and ensuring their own use of the automation system complies with applicable law including PECR and UK GDPR.

7. Limitation of Liability

Valor Digital's liability is limited to the monthly fees paid in the preceding 3 months. We are not liable for indirect losses, loss of revenue, or consequential damages arising from use of our services.

8. Complaints

If you have a complaint, contact us in writing at hello@valordigital.co.uk. We will acknowledge your complaint within 2 business days and aim to resolve it within 14 days. If unresolved, you may escalate to an independent mediator.

9. Intellectual Property

All automation systems, workflows, and website designs built by Valor Digital remain the intellectual property of Valor Digital until full payment is received. On payment, the client receives a licence to use the system for their business.

10. Governing Law

These terms are governed by the laws of Scotland. Any disputes shall be subject to the exclusive jurisdiction of the Scottish courts.

Legal

Cookie Policy

Last updated: July 2026

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently and to provide information to the website owner. This Cookie Policy explains how Valor Digital (valordigital.co.uk) uses cookies and similar technologies, and how you can control them.

1. Who We Are

Valor Digital is a trading name of David Queen (sole trader), based at 58 Bowton Road, Kinross, KY13 8EH. Contact: hello@valordigital.co.uk | 07368 117246

2. Cookies We Use

The following cookies may be set when you visit valordigital.co.uk: Essential — required for the website and booking/chat widgets to function correctly, cannot be disabled (set by GoHighLevel); Functional — remembers your preferences and improves your experience on return visits (valordigital.co.uk); Chat Widget — required for live chat and AI chatbot functionality, stores session information to maintain chat continuity (set by GoHighLevel). We do not currently use any analytics or advertising cookies.

3. Third-Party Cookies

The cookies above are set by GoHighLevel, our CRM and website widget provider, to enable our booking calendar, contact form, and live chat. GoHighLevel has its own privacy and cookie policy governing its use of cookies, available at gohighlevel.com/privacy-policy.

4. How to Control Cookies

Most browsers allow you to view, block, or delete cookies through their settings (for example, Chrome: Settings → Privacy and Security → Cookies; Firefox: Settings → Privacy & Security; Edge: Settings → Cookies and site permissions; Safari: Preferences → Privacy). Please note that blocking cookies may affect the booking, contact form, and live chat features on this site. Essential cookies cannot be disabled as they are required for the site to function.

5. Cookie Consent

valordigital.co.uk currently only uses the essential, functional, and chat-widget cookies described above, which are strictly necessary for the site's core features to work. Under PECR, strictly necessary cookies do not require a consent banner, so none is currently shown. If we introduce analytics, advertising, or other non-essential cookies in future, this policy will be updated first and a cookie consent banner will be added so you can accept or decline before any non-essential cookie is set.

6. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. The most current version will always be available at valordigital.co.uk.

7. Contact Us

If you have any questions about our use of cookies, contact: hello@valordigital.co.uk — Valor Digital (David Queen), 58 Bowton Road, Kinross, KY13 8EH.